Terms and conditions

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Home First Moving Company.

  • Message Types: You may receive SMS messages regarding customer care, moving quotes, appointment reminders, and occasional marketing updates.

  • Frequency: Message frequency varies based on your interaction with our services.

  • Rates: Message and data rates may apply.

  • Help: For assistance, text HELP to our number or visit our website at https://hfmoving.com.

  • Opt-Out: To stop receiving messages at any time, reply STOP to any message we send.

  • Links: View our Privacy Policy.

SMS Terms and Conditions

1. SMS Consent & Privacy
The information and phone numbers obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing or promotional purposes. Your privacy is our priority.

2. Types of SMS Communications
By consenting to receive text messages from Home First Moving, you may receive messages related to:

  • Customer Care: Updates regarding your moving quote, booking confirmations, and arrival time reminders.
  • Marketing: Occasional promotional offers or follow-ups regarding your interest in our moving services.

Example: “Hello, this is a friendly reminder of your upcoming move with Home First Moving on [Date] at [Time]. You can reply STOP to opt out of SMS messaging at any time.”

3. Message Frequency
Message frequency may vary depending on the type of communication and the status of your moving project. You may receive up to 3 SMS messages per week regarding your move, account status, or billing.

4. Potential Fees
Standard message and data rates may apply, depending on your mobile carrier’s pricing plan. These fees are determined by your carrier and may vary if messages are sent domestically or internationally.

5. Opt-In Method
Users may opt in to receive SMS messages from Home First Moving by submitting an online form on our website and selecting the optional SMS consent checkbox.

6. Opt-Out Method (Cancellations)
You can opt out of receiving SMS messages from us at any time. To do so, simply reply “STOP” to any SMS message you receive from Home First Moving. Alternatively, you can contact us directly at 224-588-8976 to request removal from our messaging list.

7. Help & Support
If you are experiencing any issues or have questions regarding our SMS service, you can reply with the keyword HELP. You can also get direct assistance by emailing us at info@hfmoving.com.